Pollack Services Group / Business Risk & Continuity

Insurance counsel for businesses where judgment matters.

From general liability to cyber to D&O, the full risk picture for owner-led and mid-sized companies. Structured for how your business actually works, not how a template assumes it does.

Primary carriers Travelers
Hanover
Chubb
Hartford, AmTrust, Hiscox
and 20+ specialty markets

Most small businesses are not simple businesses.

Every business has a different risk profile, different customers, different exposures, different things that could go wrong. The off-the-shelf business owner's policy that an online comparison site spits out is built around assumptions that probably don't match your operation.

We build commercial programs the other way around, starting with how you actually run the business, then placing each line of coverage with the carrier best suited to it. Sometimes that's one carrier across everything. Often it's three or four working together. The point is that the structure fits.

And once it's in place, we stay on it. Renewals shouldn't be a fire drill. Claims shouldn't be a fight. That's the value of having an actual broker in the relationship.

What we cover

The lines that support
a resilient business.

Most businesses need some combination of these. We help you figure out which, at what limits, and from which carrier.

01

General Liability

Third-party bodily injury, property damage, and personal injury claims. The foundation of every commercial program.

02

Business Property

Building, contents, equipment, inventory, plus business interruption coverage for the income you lose when operations stop.

03

Business Auto

Owned, hired, and non-owned auto coverage. Even if the company doesn't own vehicles, employees driving on company business create exposure.

04

Workers' Compensation

Required in nearly every state. We coordinate multi-state placements and help manage the experience modification rate over time.

05

Professional Liability (E&O)

For service businesses where a mistake in the work could lead to a claim, consulting, accounting, design, advisory, technology.

06

Cyber Liability & Privacy

Data breach response, ransomware, business email compromise, and third-party liability when client data is exposed. Now essential for businesses of every size.

07

Employment Practices Liability (EPLI)

Coverage for wrongful termination, discrimination, harassment, and retaliation claims, frequency rising every year, especially for businesses with employees in multiple states.

08

Directors & Officers (D&O)

Personal liability protection for directors and officers, essential for any company with outside investors, a board, or significant third-party stakeholders.

09

Business Umbrella

Excess liability across general liability, auto, and employer's liability. Modest cost relative to the protection, often the difference between recovery and ruin.

10

Business Owner's Policy (BOP)

For smaller operations, a properly structured BOP can bundle property, liability, and business interruption efficiently, when the carrier and endorsements are right for the business.

Industries we know

Built for referral-driven owners, operators, and advisors.

Our commercial book spans a wide range of industries. Underwriting and risk vary by sector, we know which carriers have appetite for what.

Sector

Professional Services

Law firms, accounting practices, consultancies, advisors. Heavy on E&O, EPLI, and cyber. Often need management liability as the firm grows.

Sector

Real Estate

Owners, property managers, and developers. Property coverage, general liability with proper habitational endorsements, and umbrella that actually works at scale.

Sector

Retail & Hospitality

Customer-facing exposure means liability frequency. Liquor liability, assault & battery, and proper limits for foot-traffic risk.

Sector

Manufacturing & Distribution

Product liability, equipment breakdown, business interruption with proper extra-expense limits, and supply-chain exposure underwriting.

Sector

Technology & SaaS

Tech E&O combined with cyber, plus D&O for venture-backed companies. Carrier selection matters, not every market understands the risk.

Sector

Nonprofits

D&O for the board, fiduciary liability, special-event coverage, and abuse & molestation when programming involves vulnerable populations.

In practice

What it looks like
when a broker actually shows up.

"

A mid-sized client's primary facility lost power for seventy-two hours after a severe storm. Refrigerated inventory worth roughly $400,000 spoiled, and the company couldn't ship orders for nearly two weeks.

Because the commercial property policy had been structured with proper business interruption and extra-expense coverage, and because the spoilage endorsement was in place, the loss was covered both in inventory and in lost income. We coordinated the documentation with their CFO, walked the adjuster through the operations, and pushed for an advance.

Resolution Partial advance issued within ten days. Final settlement closed in under two months, covering inventory, lost gross earnings, and the extra cost of expedited replacement.
Common questions

What business owners
tend to ask first.

Do I really need cyber insurance if I'm a small business?

Yes, and small businesses are increasingly the target precisely because they tend to be under-defended. A single ransomware incident or business email compromise can cost six figures even at small scale. Cyber coverage now also typically includes breach response services (forensics, notification, legal), which most small businesses couldn't assemble on their own.

What's the difference between a BOP and stand-alone policies?

A Business Owner's Policy bundles property, liability, and business interruption into a single policy at a usually lower combined premium. It's efficient for smaller, less complex businesses. As you grow, take on multi-state operations, or add specialized exposures (cyber, professional liability, D&O), stand-alone policies often make more sense, they offer higher limits, broader coverage, and access to a wider set of carriers.

How often should we review the commercial program?

Annually at minimum, before each renewal. Practically, any time the business changes meaningfully, new locations, new product lines, headcount growth, new contracts with insurance requirements, a funding round. The goal is to catch coverage gaps before they become claims, not after.

Can you work with our outside risk advisor or CFO?

Absolutely. We routinely coordinate with CFOs, controllers, in-house counsel, and outside risk advisors. Our job is to make the insurance program work for the business, not to defend our turf.

What about workers' comp in multiple states?

Multi-state workers' comp is one of the more frequently mishandled areas of commercial insurance. Each state has its own rules, rates, and required coverages. We work with carriers experienced in multi-state placements and can structure the program to cover employees wherever they actually work, including remote workers in states where you don't have a physical location.

How does claims advocacy actually work?

When a claim is reported, we stay in the loop with the carrier on your behalf, pushing for prompt response, helping document the loss, escalating when adjusters are slow, and pressing for fair settlement. It's the part of the job that distinguishes a broker from an order-taker.

Let's review
your commercial program.

A short conversation, no obligation. We'll look at your existing program, tell you straight where the gaps and inefficiencies are, and only propose changes if they're worth making.

Contact Lynn
Call(914) 833-8900
Emaillynn@pollackservices.com
Visit7 Woodland Avenue
Larchmont, NY

358 Fifth Avenue
New York, NY
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